Tuesday 12 January 2010

It's snow joke

 

With this bad weather preventing access to work places accross the UK it struck me how badly prepared many businesses are for these types of situations. Many business will have had no access to their voice based communications systems when the were excluded from their offices.

 

Luckily for us we decided to practice what we preach & recently installed our web based IVR system on our non geographic number. Our engineers were able to "dial in" from their mobile phones & receive calls from the office number as if they were sat in the office. All this was done from the internet with no access to the office. This also gives us redundancy should our phone system or phones lines have an outage.

 

In a lot of cases business are using a single circuit & are relying on geographic numbers to provide voice communications into their organisation. This is a frightening prospect - despite email being the most popular form of communication voice is still hugely important and should therefore require some form of continuity.

 

To find out more about IVR download our easy to understand brochure. It really is snow joke if you can't receive incoming phone calls.

 

Harry Edwards,

Managing Director

 

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Blog archive

2010 (3)

- January (2)

- SideWiki – is it Open Warfare? Asks Stuart Wilkin

- It's snow joke

- February (1)

- Into the Cloud

 

2009 (10)

- July (4)

- Why are Businesses prepared to stick with antiquated break fix IT services?

- Focus IT welcomes Shaw Austin....

- Managing Director, Harry Edwards, joins the CIS

- Welcome to the new focus IT Blog

- August (2)

- Focus IT customers save on electricity bills

- Green Bragging rights for Alcatel Lucent

- September (2)

- Is There a Ghost (or a Worm) in your machine? Asks Stuart Wilkin

- When cash is tight slashing your IT budget is a false economy, writes Stuart Wilkin

- October (1)

- Cyber Slacking – Maybe the Aussies have got it right, writes Stuart Wilkin

- November (1)

- A Website's Not Just For Christmas, writes Stuart Wilkin